If fitting service has been purchased and the place where the item has to be fitted is deemed unsuitable, any alternative location for fitting must be proposed. All refunds are issued using the same method used for initial payment and take 2-5 working days once processed. This is great if you want it in the car, or the seat you want to use it on is just a bit too far from a plug socket.

If there is no lift, the courier will charge for labour depending on access, item and number of floors. Infyniti Home will not be liable for any indirect or consequential loss or damage arising out of any problem you notify to us and will have no liability for any failure or delay in delivering goods or any damage or defect in goods delivered which is caused by any event or circumstance which is beyond our reasonable control.A built-in 9-hour timer, auto off and overheat function make it perfect for using on the sofa or when falling asleep. However, please note our standard lead time for UK Mainland deliveries is 14-28 working days and the ETA provided on the product pages (where available) is tentative and not guaranteed. A collection service is available and is charged depending on item, location and type of service requested.

Some items, especially those that come assembled, might experience minor damage while being delivered into the premises. All settings are controlled by the simple and easy-to-use remote control that allows you to achieve and maintain your ideal level of warmth. Unless this significantly affects the overall functionality of the product and/or its cosmetics, the item is not considered faulty/damaged. They’re perfect for snuggling up on the sofa or draping across your lap during the day whether you’re working from home or relaxing. You confirm that the PayPal account, Credit or Debit card being used is yours and/or you are authorised to use it.

For small items, we use standard courier service providers such as Royal Mail, Yodel, Hermes who may deliver the item to your mailbox or to a communal designated area for all mail, such as the concierge or a designated safe place. The courier is not responsible for unpacking or setting up items unless the service has been separately purchased. This Dreamland throw felt a tad smaller than some heated throws in this line-up – definitely one to keep to yourself rather than sharing. You do have to sit close to a plug socket, though, as it requires being plugged in while in use, but there are three heat settings, and we found it warmed up in around five minutes.