Business machines cannot be resold if the box has been opened, therefore you cannot return a business machine once it has been opened unless it is faulty or damaged. Due to the transaction costs imposed upon HPonline, a surcharge of 2.5% of the total invoice value will be applied to all AMEX transactions with effect from 1st January 2011. Any variation of this Agreement must be in writing and signed by a duly authorised HPonline official. HPonline makes every effort to supply the goods as advertised but reserves the right to supply the goods subject to minor variations in actual dimensions and specifications where these are changed by the manufacturer.

HPonline" means First Technology National (Pty) Ltd also referred to as "we" or "us" in these terms and conditions.

HPonline confirms that the goods it supplies as a distributor do not present a hazard to health and safety

Please not that special terms apply to Consumers who wish to return goods, which prevail over the provisions of this Clause 12. Customers who are Consumers are referred to Clause 13. We accept all of the major credit and debit cards. Your transactions and personal data will be held in a PCIDSS accredited system using secure encryption technologies. To Fit - Color, LaserJet, 5500, Series, Color, LaserJet, 5550, Series, Colour, LaserJet, 5550, Colour, LaserJet, 5550DN, Colour, LaserJet, 5550DTN, Colour, LaserJet, 5550N, Colour, LaserJet, 5550N These terms and conditions shall be governed by and construed in accordance with the laws of England & Wales and the parties submit to the non-exclusive jurisdiction of the English courts. Where the Customer is purchasing Microsoft Service Provider Licensing Agreement (?SPLA?) products or services, the Customer undertakes to provide timely reporting of its prior months usage by the 10th day of each month. In the event that there is zero usage to report then the Customer agrees and directs that HPonline shall submit a zero use report on the Customer’s behalf, in respect of its active SPLA agreements, if no report has been received by the 10th day of the month.We reserve the right to verify or ask for written proof of a competitors offer before we beat the price. Consumer" means an individual who is not acting for the purposes of his or her business or profession. Clearance Bargains are graded according to the condition of the goods, which is described at the point of sale. The length of the guarantee (if any), with the benefit of which the goods are sold, is specified in the description of the relevant grade. Where special offers provided by Printerland and/or the manufacturer applies, the competitor must also be providing the same offer/s for the No software on which seals have been broken can be returned for credit. If any software discs are faulty, the manufacturer will replace them. If you are a consumer this does not affect your statutory rights. Please note Software Licences are non returnable unless the software is materially non-compliant with its specification or the physical media on which it is supplied is defective.

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors Force Majeure" means any cause affecting the performance by HPonline of its obligations arising from acts, events, omissions, happenings or non-happenings beyond its reasonable control including (but not limited to) governmental regulations, fire, flood or any disaster or industrial dispute affecting a third party. If the Customer cannot accept delivery, HPonline may at its option: (a) store and insure the goods at the Customer's expense and risk or (b) sell the goods at the best price reasonably obtainable and (after deducting reasonable storage insurance and selling costs) pay to the Customer any excess over the sale price or charge the Customer for any shortfall or (c) re-arrange delivery provided that HPonline may charge the Customer for the additional delivery costs incurred.

Accurate, high-quality results time after time with HP

Business Customers are required to be able to accept the goods when they are ready for delivery within Normal Working Hours. This warranty shall not apply if the goods have been worked upon, altered or damaged in any way by the Customer or its employees or agents, or to goods not used in accordance with the manufacturer's instructions. Any prices quoted by HPonline in local currency may be adjusted by HPonline due to fluctuations in the US Dollar exchange rate. The Customer is under a duty to retain possession of the goods whilst awaiting return to HPonline and to take reasonable care of them during this period. The Customer will be liable for any loss of or damage to the goods if he or she fails to comply with this obligation. 14. Errors and Omissions